The key with Sysco is to use their option #2 for all interfacing with CostGuard.
Here’s a sample of the order guide produced by using Sysco Option #2. This is the layout that will work when importing an order guide.
From within eSysco, click on Sysco Market Express
Choose Order Guide:
Click Export and choose Option 2:
Please forward this information to your Sysco rep for assistance if there are further issues.